FAQ’s

FAQ_pic-1When it comes to printing,a lot has to be put into consideration. Its not like walking in the store and coming out with batch of business cards, or a pair of pull up banners . With this in mind, we have compiled some of the most frequently asked questions and answers to make our customer experience better, faster, simpler and more informative.

I want to print Business cards, How much would it be?

Before we can give you a quote, please make sure you have answered the following questions so that you get a quick accurate quote: How many business cards would you like printed? Would they be single sided or double sided? Would they be black and white or full colour? Would you be supplying the artwork or we supply?

Otherwise for more information about printing business cards please click here.

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I want to print some flyers. How much would it be?FAQ-Button

Before we can give you a quote, please make sure you have answered the following questions so that you get a quick accurate quote: How
many flyers would you like printed? Would they be single sided or double sided? Would they be full colour or  less than four colours (please specify) What size flyers, would they be?

To get more information on flyers please click here

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How much do you charge for stickers?

We do not have a set size, and the price actually depends on  of your stickers. Please specify what sizes you would like a quote on and how many stickers you want printed. Also, please specify whether the stickers would be transparent or not, as well as whether they artwork would be cut out or have a background.

For more information about vinyl stickers and decals, please click here

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I want to print a banner for my business. How much would one cost?

Because there are plenty types of banners, it is more critical to specify  the exact type of banner and how many, whether single sided or double sided, as well as, what size you would like a quote on. Because there are many banner types, you may need to go through some information first to help you in your decision for your banner advertising strategy.

Find out more about banners by clicking  here.

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We need some (invoice) books printed, how much would it be?

Before we can give you a quote, please make sure you have answered the following questions so that you get a quick accurate quote: How many invoice books would you like printed? What sizes would the invoice books be? A4, A5, A6 etc? How many page sets would be in a book? 50 pages, or 100? Would they be duplicate or triplicate page sets? Would you be requiring numbering, and if so, from what number? How many colours per page? For A6 books, would you like the pages to be bound at the top?

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What kind of artwork do you accept?

We accept high resolution PDF files. The artwork should be in Pantone print colours or CMYK. We do not accept RGB colours as they represent reflective light  therefore, due to different screen resolutions, the way an image appears on your screen may be very different to the colour we actually print out. For slight adjustments we may waive the design fee, but if there are major changes to be done, standard artwork charges apply. We charge R200 per hour for designing. If it is just setting up existing artwork to be print ready, we charge R150 total per design. To avoid the above charges, please provide correct size high resolution PDF files. For slight adjustments we may waive the design fee, but if there are major changes to be done, standard artwork charges apply.

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FAQ.10285946_stdI want to print some t-shirts, how much would it be?

Due to the different types of t-shirt printing and different tastes, t-shirt printing is very ambiguous. The price to print 1 t-shirt and 500 is completely different. The price for printing certain colors, eg, metallic colors, neon and glow in the dark colors would also be different from printing ordinary full color prints. For small orders, we would prefer to do a digital transfer or sublimation print which is a permanent print. Before we quote you for t-shirt printing, please answer the following: How many t-shirts would you like printed? Would we be supplying the t-shirts or you supply? What is the size of the print area?A4, A5 or pocket size, etc? What color(s) would the t-shirts be? For more on small order t-shirt printing click here .

 

For large t-shirt orders, that is anything above 50 t-shirts, a screen print would be more suitable and, for this, there are high fixed costs (Screens and positives), but very low variable costs (Inks) hence a lower cost per t-shirt. It is limited however to the artwork, especially the number of colors in an image, hence printing on using this method takes longer as each color has to be printed separately. If you want a quote, please respond to the above t-shirt questions, but in addition, please provide the artwork before we supply you with a quote. Please note, screen printing order take 5-7 working days depending on the number of t-shirts to be printed. For more information about screen printing, please click here.

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Paper sizes100124978

Paper size measurement is determined by halving the dimensions of the preceding size. A4 is the size of you “normal” everyday exercise books used in high school Half of that size is A5 size. If you fold the A5 size into two, yet get an A6 size, and if you fold that in half also, you get an A7  which is the same size as a credit card. An A3 size paper is double the size of an A4, and an A2 size s double that of  of an A3.

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What are your opening times?

Our offices (and telephone lines) are open from 9am to 5pm weekdays. During weekends we are only open for payments and t-shirt drop offs. However, email correspondence will be on  a 24/7 basis, but there may be delays here and there if you send your emails during weekends or after hours.

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What is the expiration on an estimate?

All of our estimates are binding for fourteen days. If we don’t receive your order within that time, we may request a review of your project and may provide a slightly different estimate according to availability of raw materials.

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When do you start working on my order?

As soon as we receive proof of payment of the order deposit we would get started working on your design or processing your order.

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Can I create an account with Flavourite?

Yes. In fact, most of our returning customers prefer working with Flavourite marketing on an account basis.

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Which methods of payment does Flavourite Marketing Accept

We accept cash payments or EFTs.

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When can I pay for my order?
Payment can be done directly after you have placed the printing order. As soon as we receive the deposit payment confirmation, we will start to process your order (subject to approval of artwork ).

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What is the print turn around time?

1-3 working days For products such as business cards, vinyl stickers, posters t-shirts and car decals. Some off the above products may take longer if quantities are large.

5-7 working days For products such as banners, invoice books and flyers.

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Which areas do you deliver to?

We offer free delivery in the Northern Suburbs for orders above R500 at no extra cost. For other areas,  please specify your location for us to provide a suitable quote for you. Otherwise, customers have an option of collecting their orders either in Brackenfell or at our Cape Town offices.

Where are you located/ where can I collect my order?

We have our main office in Cape Town CBD, in Bree street.  We also operate in Brackenfell, so for collections you can choose which ever area is closer to you.

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What is the turn around time for an estimate?

Depending on the nature of your job, an estimate can be given within 24 hours, at most. Most estimates can be provided during your initial phone call, or within hours of your request.

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What is the expiration on an estimate?

All of our estimates are binding for fourteen days. If we don’t receive your order within that time, we may request a review of your project and may provide a slightly different estimate according to availability of raw materials.

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If there is something we did not fully cover, please do not hesitate to send us an email or to call us for assistance.

 Contact Us

 

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